Visiting The Salon post Covid-19
We continue to take advice from the Government and will amend our procedures where necessary.
prior to re-opening the salon, we have implemented a number of changes, here is what to expect on your visit to us….
Visiting the Salon
To limit the amount of people in the salon we ask that where possible only children who are having a haircut attend, along with ONE parent/guardian (depending on circumstances).
We ask that you attend your appointment as close to the appointment time as possible.
Please don’t arrive late for your appointment as we won’t be able to carry out the service and unfortunately you will incur a charge. We now have a strict 24 hour cancellation policy in place – this means if you miss your appointment or fail to notify the salon in enough time you will unfortunately be charged for the appointment slot.
Please limit the number of belongings that you bring to the salon as you will have to keep hold of personal items such as bags, coats and shopping.
When you arrive, we ask that you wait outside until a team member lets you in. This is to allow for cleaning after clients and social distancing in the salon.
Please use the hand sanitising station at reception as you enter, we have provided sanitisers for both adults and children.
Unfortunately, we are unable to have our usual selection of toys out, if your child likes to sit at the toy table and have their haircut, we are happy for you to bring some of your own toys along.
At the end of your appointment we remind you that due to social distancing, we are unable to allow the next appointment in until you leave – therefore we politely ask you to bare this in mind after you have made payment.
We will still be accepting both cash and card payments (card transactions are a minimum of £10.00)
For information and safe practices during the ear piercing service please see the ear piercing section on the drop down menu.
Our staff will be wearing personal protective equipment during your visit and service . As of 15th August 2020 it will now be mandatory for the stylists to wear a face mask as well as a visor and apron. Staff who suffer from respiratory illnesses will be exempt from wearing a mask.
In line with government guidelines it is now required that parents/guardians and children aged 11 and above wear a face mask or covering when attending the salon. This does not apply to children and adults who have additional needs, disabilities or health conditions such as asthma. If you do not have a face mask or covering the salon can provide one on the day.
We will be using both disposable cutting capes and material cutting capes (material capes will be laundered at 60 degrees).
We have put extra sanitising and sterilising measures in place between clients and we are taking extra measures to ensure that all ipads, door handles, surfaces and seating areas are cleaned between services.
Our toilets are in use for customers and a cleaning schedule is in place.
Our Covid symptom procedure
If any of our staff feel ill or have symptoms of Covid-19 they will self-isolate and stay at home. This may mean we have to cancel your appointment at short notice, although this will be an inconvenience it is for everyone’s safety and we will of course try and rearrange your appointment immediately.
Likewise if you or any of the people that you live with feel ill or display any symptoms of Covid-19, please advise us as soon as possible so that we can rearrange your appointment. We ask that you do not come to the salon even if you have been tested and receive a negative result, it is still advised that you don’t book back in until you have self isolated for 14 days – Thankyou
Details are taken to adhere to track and trace guidelines.